From the start, Elina was responsive and attentive to our needs. She gave us suggestions to make our trip better. We only confirmed our trip after a few months of exchanging emails and also made a last minute request. Nevertheless, Elina was very patient and efficient. She met us on the first day of our trip at the airport, very early in the morning to pass us our train tickets and brief us. She had us at hello. Throughout the trip, she checked in on us and we had her personal contact number in case we had problems. We took a customised train tour, covering Tashkent, Fergana Valley, Khiva, Bukhara and Samarkand. The co-ordination of the trip was seamless, with someone always waiting for us on time at various train stations. The local guides were very knowledgeable about their cities and shared interesting stories as well as insights into the lives of the Uzbek people. They also suggested good local places to eat. Even the drivers were friendly and helpful. We loved the hotels suggested within our budget, most of them (the ones in Tashkent, Bukhara and Khiva) were all within walking distance to the places of interests. Rahmat (thank you) Anur travels for a memorable trip. They have such a great team.